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0116 264 4000

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The Halfcroft, Syston
Leicestershire
LE7 1LD
United Kingdom

Your Questions Answered

Find some quick answers to common questions below. If these don’t answer your queries, please get in touch.

Who founded Pukka?

Pukka was founded by Trevor and Valerie Storer in 1963. Today we’re proud to still be an independently run family business and our directors are Andrew and Tim Storer – Trevor and Valerie’s sons. In fact, our bakery is still in Syston, Leicestershire – a stone’s throw from the kitchen where the very first Pukka pie was created.

How many recipes of pies do you sell?

We bake a huge range of full-on flavour pies, slices and sausage rolls. Find out more by visiting our Range page.

Where can I buy Pukka products?

You can pick up our tasty Pukka pies, slices and sausage rolls in lots of local chip shops or in the chilled and frozen aisles of most major supermarkets nationwide – Tesco, ASDA, Sainsbury’s, Morrisons, Co-Op, Waitrose, Ocado, Iceland or Farmfoods, as well as may convenience stores. Plus, look out for us in stadiums, chip shops, butchers, cafes and pubs across the country. Keep your eyes peeled for the Pukka stamp of quality on the bottom of our foils.

Are your products suitable for someone with a nut allergy?

Yes, all the ingredients in our products are nut-free and baked in nut-free production areas.

Can I eat your pies cold?

Our Pukka pies are best enjoyed straight from the oven, but can also be eaten cold once cooked.

Can I eat your slices, sausage rolls and pasty hot and cold?

Absolutely – you can enjoy the range both hot and cold.

Is your meat halal?

No Pukka meat is halal certified.

What’s the best way to cook a Pukka?

Cooking guidelines vary across the range. For best results follow the heating instructions that can be found on back of pack.

Can I microwave your products?

You can microwave our frozen shortcrust pastry pies straight from freezer in just 4 minutes! For our puff pastry pies however, we’d advise these should always only be oven baked.

What do you do to help protect the environment?

We work very hard to ensure our production processes are sustainable. This includes recycling the majority of all of our waste, with 0% of waste going to landfill (our food waste is actually used to generate gas and then electricity). We also monitor gas, water and electricity usage on site – and we are currently working with Loughborough University to review our water and electricity usage and look at tangible ways that we can reduce both of these moving forward. We’ve also removed the plastic window from our pie boxes, saving 11.4 tonnes of plastic annually to help achieve even greater sustainability across our bakery. Our packs are made from Forest Stewardship Council-certified cardboard and are now fully recyclable.

Is the foil you use recyclable?

Yes, our foil is widely recyclable.

Which charities do you support?

We aim to give back to communities in any way that we can. That’s why we’re proud to be working with Fareshare to help get food to the people who need it most. We also support lots of Leicestershire-based charities that are close to our bakery, including local hospices such as Rainbows Children’s Hospice and LOROS Hospice, as well as Open
Hands
for the Homeless and The ‘Y’, who transform lives through housing and education.

Are your products gluten-free?

Our pies, slices, sausage rolls and pasty aren’t currently gluten-free, but who knows what the future could hold. Watch this space…